Can You Answer These Questions?

It is easy to believe that we know more than we do when it comes to interacting with other people. At best, we may try to treat other people the way we want to be treated, but that does not always work. Consider...

THE PLATINUM RULE

The Platinum Rule suggests that rather than others wanting to be treated like we want to be treated, it considers the vast differences in people and the various behavioral styles involved, and says that we should treat other people they way THEY want to be treated

There are Hundreds of Questions to be Asked and Answered for every Individual With Whom You Interact. Here are just a few:

BEHAVIORAL STYLES

1. Do you know how to adjust your interaction with someone who
• is a slow tinker, moves and talks slowly?
• is methodical, or analytical, or a perfectionist?
• likes to tell stories, jokes, and anecdotes?
• thinks he/she has all the answers?
• wants to be in charge of every activity?

BUSINESS DEVELOPMENT

1. Do you know how to adjust your interaction with a co-workers who
• is a big talker but a little doer?
• wants to see everything in writing first?
• prides themself on achieving important results
• wants to always be in charge?
• becomes upset if his/her answers are not accepted as gospel?

SALES APPROACHES

1. Do you know how to adjust your interaction with a customer who
• wants to see extensive information on your product or service?
• wants to see testimonials of people who have bought from you?
• is disinterested in your formal presentation?
• wants to interrupt often to tell a side story or experience?
• keeps wanting to change direction?

MOTIVATIONAL MANAGEMENT & LEADERSHIP

1. Do you know how to adjust your interaction with an employee who
• is often resistent to suggestions for improvement?
• tends to work slowly?
• gets acceptable results but whose methods are questionable?
• is always "buttering" you up, siding with your opinion?
• says he/she will do something, but seldom gets around to it?

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